![]() ![]() Our People pulled out all the stops to make sure it was Harvey’s best day ever! #SouthwestHeart /fyWKkPpOFc We helped 75-year-old Harvey become an honorary Flight Attendant for the day. It’s never too late to fulfill your dreams. Take a few minutes to watch this video below: Harvey got to announce it over the PA system. To mark the special occasion, Southwest gave everyone on the flight a free round-trip voucher. Instead, he was given the chance to actually serve as a flight attendant and spent the flight, in uniform, caring for his passengers. He was invited to Dallas Love Field the day after training for what he thought would be a short ceremony at the gate. He had a chance to interact with his younger cohorts and even offered a motivational speech to the graduating class. It invited Harvey to its training center in Dallas, where he engaged in fire drills and emergency evacuation. Then one day Southwest Airlines made it possible. In a three-minute video produced by Southwest, Harvey explains that he always wanted to be a flight attendant. At Age 75, Harvey Became An Honorary Southwest Airlines Flight Attendant Our airline should deliver education on the associated civil penalties, criminal charges and possible imprisonment under federal law for abusers.Here’s a cute story from Dallas about a named Harvey Brown who realized his dream to become a Southwest Airlines flight attendant…even if just for a day. “The flying public needs to understand that egregious behavior will result in being banned from flying with Southwest Airlines. “One tool to better utilize would be the Southwest Airlines restricted travelers list,” wrote Montgomery to Kelly. “Law Enforcement Officials (LEOs) were requested to meet the flight upon arrival, and the passenger was taken into custody. We do not condone or tolerate verbal or physical abuse of our Flight Crews, who are responsible for the safety of our passengers.”īut Southwest flight attendants want their airline to do more to educate the public. “The passenger repeatedly ignored standard inflight instructions (tray table in upright position, seat belt, etc.) and became verbally and physically abusive upon landing,” said Chris Mainz, a Southwest Airlines spokesperson. The consequences are steep if you do not and the FAA isn’t playing around on this.” Our instructions to the traveling public keep everyone safe. “Flight Attendants are charged with the safety, health, and security of everyone in the cabin. “The freedom of flight depends on all of us following the rules and treating others with respect,” said Sara Nelson, president of the Association of Flight Attendants-CWA International, which represents nearly 50,000 flight attendants at 17 airlines. ![]() When the plane landed, law enforcement officers escorted the passenger off the plane and he faces a fine of $31,750.Īnd a Delta passenger who was caught on camera punching a Delta flight attendant in the face over a dispute about wearing face masks was hit with a $27,500 penalty. The incident caused a disruption in the cabin, with crew having to reseat surrounding passengers. According to the FAA statement, the passenger allegedly yelled and waved his hands angrily, and then grabbed two flight attendants by the arms. ![]() The incident happened on Delta Air Lines flight from Honolulu to Seattle on December 23, 2020.Ī passenger on a JetBlue flight from Haiti to Boston on January 4, 2021, became unruly after drinking alcohol he had brought with him. Flight attendants, with the help of another passenger, placed plastic handcuffs on the disruptive passenger but he freed himself and struck the flight attendant in the face a second time. The FAA has not been shy about laying down huge fines for the most egregious perpetrators.Įarlier this month, the agency proposed a $52,500 fine for a Delta passenger who The FAA alleges that a passenger tried to open the cockpit door, repeatedly refused to comply with crew members’ instructions, and struck a flight attendant in the face and pushed him to the floor. “We have identified potential violations in 395 cases and have initiated enforcement action in 30 cases.” “Since January 1, 2021, the FAA has received approximately 2,500 reports of unruly behavior by passengers, including about 1,900 reports of passengers refusing to comply with the federal facemask mandate,” said the FAA in an email. But last January the agency adopted a much stricter, zero-tolerance policy for passengers who cause disturbances on flights, fail to obey flight crew instructions in violation of the FAA’s regulations or engage in conduct proscribed by federal law. Traditionally, the Federal Aviation Authority (FAA) has handled incidents involving unruly passengers with a variety of methods ranging from warnings and counseling to civil penalties. ![]()
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